Beyond Verification
FAQ
Why start an account with Everso?
Everso is a cost-effective way to secure your mental healthcare practice. Providing HIPAA compliant services through Everso can give your company compliance checks and quality assurance without the overhead cost of a FTE (full time employee). Be in the know of what is taking place with your company at the point of care.
Is the Everso system safe and secure?
Is Everso HIPAA compliant?
How does Everso meet standards for the Health Insurance Portability and Accountability Act (HIPAA)?
256-bit AES-Encrypted signaling and media stream
256-bit SSL-Encrypted administration
256-bit AES-Always Encrypted feature
256-bit SSL-Extended Validation
128-bit AES-Encrypted full database encryption using BitLocker
Role-based security to ensure minimum necessary and appropriate access in accordance with HIPAA Privacy Rule.
Each video conference participant has his/her own individual session access, which provides granular access and audit ability.
Auditing of all system logins and actions by IP address and user agents.
Notifications sent from our systems, such as invites, notifications and reminders never include any PHI.
No password stored on our system; we store salted one-way password hashes only.
Our media streams run point-to-point by default instead of through a relay, which results in video conferencing streams not transiting our infrastructure in the vast majority of technical scenarios. We do use a secure relay when necessary as in the case of multiple Network Address Translation (NAT) devices situated between endpoints. Group streams are also encrypted end to end.
Does the membership include a Business Associates Agreement (BAA)?
How will Everso help me secure my business?
Helping mental healthcare providers secure their business is the premise in which Everso was created. Everso does two very simple yet important things:
1) Verifies and documents that the client is being provided service.
2) Authenticate the services provided at the point of care.
Do I need any special equipment?
How much does Everso charge?
What comes with subscribing to Everso’s platform?
A robust system that provides confidence and assurance that the clients entrusted to you, as a mental health provider and/or facility, are being provided the services as described in the client’s plan of care. Everso also offers secure video conferencing technology, evidence-based treatment information, and a “client engagement portal” where your clients can securely log in and see session information regarding services that were provided.
Is Everso an EHR?
Can I bill service claims through Everso?
Will my PC, smart phone or tablet camera work with the biometric feature?
Smartphone or tablet cameras that are supported by iOS or Android OS will work. The camera should have at least 0.3 MegaPixel (640 x 480 pixels) resolution.
What are some general recommendations for the biometric feature?
32 pixels is the recommended minimum distance between eyes for a face on image or video stream to perform face template extraction reliably. 64 pixels or more are recommended for better face recognition results. Note that this distance should be native, not achieved by resizing an image.
Several images during enrollment are recommended for better facial template quality, which results in improvement of recognition quality and reliability.
Additional enrollments may be needed when facial hair style changes, especially when a beard or mustache is grown or shaved off.
Will I need to activate the location feature for my smartphone and/or tablet within my device settings?
How do I get started?
How do I contact Everso for help with technical issues?
Contact us today for a free demo!
Need help?
Contact us for more information about the Everso experience.
Contact Us
106 Business Park Ave. Denham Springs, LA 70726
[powr-contact-form id=everso-form]
©2020 Everso. All rights reserved.
Website designed by dezinsINTERACTIVE